Reviews

      
   911 Restoration of Virginia Beach
   110 Google reviews 
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       Posted on Google  
   
   Ronald Brewer 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a problem with a leak the plumber could not find.  911 Restoration came here and within a few minutes found it and gave me advice how to get fixed.  After I had it fixed, we called 911 back out and they were here in 2 hours taking my kitchen cabinets out along with my hard wood floors. Such a great company to help me.  Thank you Ron and Hank for your hard work and advice.
  
 
      Posted on Google  
   
   Eli Dalton 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently had the pleasure of interacting with Miranda at 911 Restoration of Virginia Beach, and I must say, she is the best customer service representative I have ever spoken to. From the moment our conversation began, Miranda's professionalism, knowledge, and friendly demeanor were evident. Miranda went above and beyond in every aspect of her job. She was incredibly knowledgeable about the water damage/mold restoration process and provided me with detailed information and reassurance every step of the way. Her experience was apparent as she confidently answered all my questions and addressed my concerns with ease. What truly sets Miranda apart is her genuine care and dedication to her customers. She took the time to understand my situation and offered personalized solutions that made me feel valued and supported. Her patience and attentiveness were remarkable, making a stressful situation much more manageable. In addition to her expertise, Miranda's friendly and approachable nature made the entire experience pleasant. She treated me with the utmost respect and kindness, which is a rare find in customer service today. Miranda is truly a gem, and it's clear that she loves what she does. I cannot recommend Miranda highly enough. She is not just an asset to 911 Restoration of Virginia Beach; she would be worth her weight in gold anywhere she might choose to go. Her exceptional service deserves recognition, and I hope this review helps in getting her the acknowledgment and compensation she undoubtedly deserves. Thank you, Miranda, for your outstanding service and for making a significant difference during a challenging time for me. 911 Restoration of Virginia Beach is fortunate to have you on their team!
  
 
      Posted on Google  
   
   James Diaz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company!!  Hmiller was very professional, informative, and friendly. Communicated the answers to the questions we had. Thank you Hmiller for your expertise.
  
 
      Posted on Google  
   
   Ernest Butler 
 
 
 
 Trustindex verifies that the original source of the review is Google. This location is awesome and so easy to work with! Hmiller helped me every step of the way also communicated beautifully to make sure I knew what was happening. Great employees.
  
 
      Posted on Google  
   
   Olivia Koster 
 
 
 
 Trustindex verifies that the original source of the review is Google. 911 restoration quickly and safely remediated a room in my house.
  
 
      Posted on Google  
   
   Sherri Ann Mitra 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend 911 Restoration! They  took care and of my problem promptly and followed through every step of the way.  They were also polite, took measures  to keep the house clean and were extremely knowledgeable. The owner was always available to answer questions and even took time to gave us several suggestion to keep the problem from reoccurring.

Customer Reviews & Testimonials

At 911 Restoration, we take pride in helping property owners recover from disasters with expert restoration services. Whether water damage, fire cleanup, mold remediation, or sewage backup, we’re committed to providing fast, reliable, and compassionate service. But don’t just take our word for it—hear what our customers have to say.

What Property Owners Are Saying

We are honored to have helped many homeowners and business owners restore their properties. Here are some of their experiences:

“Fast, Professional, and Friendly”

“After a pipe burst in our home, we were overwhelmed by the water damage. The team at 911 Restoration arrived quickly, extracted the water, and dried everything before mold could develop. Their professionalism and kindness made a stressful situation much easier to handle. Highly recommend!”

“Exceptional Fire Damage Restoration”

“After a small kitchen fire filled our home with smoke, we were worried about the lingering smell and damage. 911 Restoration removed the odor and restored our cabinets and walls. They worked fast and kept us informed throughout the entire process.”

“Mold Gone for Good!”

“We discovered mold in our basement after a recent storm. The technicians at 911 Restoration inspected the entire area, safely removed the mold, and even helped us prevent it from returning. They explained every process step and gave us peace of mind.”

“Reliable and Trustworthy”

“Our business was hit with a sewage backup and needed emergency cleanup fast. 911 Restoration responded immediately and took care of everything, from sanitization to repairs. Their team was thorough, respectful, and efficient. We couldn’t have asked for better service.”

Why Customers Choose 911 Restoration

We are committed to providing top-quality restoration services with a customer-first approach. Here’s why property owners trust us:

24/7 Emergency Response: We’re always available when you need us most.
Fast Arrival Time: Quick action prevents further damage.
Certified Restoration Experts: IICRC-trained professionals with extensive experience.
Comprehensive Restoration Services: From water and fire damage to mold and sewage cleanup.
Compassionate Customer Care: We treat your property as if it were our own.

Leave Your Own Review

We love hearing from our customers! If we’ve had the pleasure of assisting you, we’d appreciate your feedback. Your experience helps others find a trusted restoration partner when they need it most.

To share your review or learn more about our services, contact us today.

Get Help from Trusted Restoration Experts

If you need immediate restoration services, don’t hesitate to contact 911 Restoration. We’re here 24/7 to provide the help you need. Contact our team today and experience the Fresh Start approach firsthand.